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Call us

+254 701895995

email us

info@fixitpr.co.ke

Visit us

Woodvale Avenue, Nairobi City

FAQ

Find answers to the most common questions about our services, processes, and packages. We’re here to help you understand how FixitPR can enhance your social media presence.

Services

Learn about the comprehensive marketing solutions we offer, including social media marketing, website design, and SEO and more.

Pricing

Understand our flexible pricing packages tailored to meet various business needs and find out how to choose the right plan for your goals.

Process

Get insights into our streamlined process, from discovery and planning to execution, management, and optimization of your social media strategy.

Support

Find out what kind of support you can expect, including our comprehensive email support and WhatsApp support for any inquiries.

GENERAL QUESTIONS

We work with a wide range of clients — from corporates, NGOs, and public institutions to small businesses and startups ready to build structured, long-term visibility and credibility.

Yes — Fixit PR supports organisations across Africa. While digital campaigns have no borders, we always tailor our approach to local context, audience behavior, and cultural nuances.

We offer strategic public relations and digital marketing services, including:

  • Social media management & performance marketing

  • SEO and website optimization

  • Media relations and reputation management

  • Video production and event coverage

  • Public affairs consultancy
    All services are anchored in measurable outcomes, not short-term noise.

We don’t do one-size-fits-all packages. Pricing is customised to your objectives, scope, and complexity, ensuring you get the best strategy aligned with your goals.

Yes — we manage media relations, stakeholder messaging, and reputation strategies that ensure your visibility builds authority and trust, not just attention.

Just get in touch with us through our contact form, email, or phone, and we’ll schedule an initial consultation to understand your needs and goals.

MOST POPULAR QUESTIONS

Results vary by service and starting point, but many clients see meaningful momentum within 3–6 months. For example: SEO often delivers competitive keyword rankings and reliable traffic in 6 months; social media systems can triple engagement or grow followers 150–300% within 6 months; paid campaigns show positive ROI faster with proper restructuring. We set realistic timelines during the proposal stage based on your objectives and current setup.

We focus on measurable, sustainable outcomes rather than vanity metrics. Past client examples include: 150% follower growth, 200% increase in social interactions, 300% Instagram follower growth, doubled bookings, tripled engagement, consistent positive ROI on ad spend, and inbound traffic becoming a primary lead source. We build systems for predictable growth—tracked with honest reporting—so you see real business impact like more customers, better leads, or stronger authority.

Yes — we specialize in paid ads across Google, Meta, LinkedIn, YouTube, TikTok, and Google Shopping. We restructure campaigns for better targeting, bidding, creatives, and attribution to stop budget waste and deliver consistently positive ROI. Every campaign is data-driven with continuous testing and clear performance dashboards.

We anchor everything in clear objectives and use data-driven insights—tracking KPIs like traffic growth, keyword rankings, engagement rates, conversion metrics, ROI, lead quality, sentiment, and business outcomes. Reporting is honest, contextual, and regular (typically monthly), so you always understand what’s working, why, and what to adjust next. No fluff—just transparent interpretation.

Yes. Beyond PR and marketing, we develop SEO-ready websites, deploy intelligent chatbots for lead qualification and CRM integration, design email marketing automation for customer journeys, and create corporate branding (logos, guidelines, assets) for consistency. Everything is built as a unified system that supports long-term growth and controlled communication.

We don’t chase trends or deliver short-term noise. Fixit PR is built for serious brands ready for disciplined strategy, precise execution, and systems that last. Our multidisciplinary team (strategists, marketers, developers, creatives) combines data insights, local African context, and honest reporting to earn trust, own narratives, and drive predictable, compounded growth.

Yes — we identify and manage relevant influencer collaborations that align with your brand voice and objectives. We focus on authentic partnerships that drive real engagement and conversions rather than vanity metrics like follower count. This includes strategy, negotiation, content oversight, and performance tracking to ensure measurable impact on awareness, traffic, or sales.

Yes — we build segmented, automated email journeys that nurture leads, re-engage customers, promote offers, and drive repeat business. From welcome sequences to abandoned cart recovery and loyalty campaigns, we focus on personalization, deliverability, and measurable outcomes like open rates, click-throughs, and increased customer lifetime value in competitive inboxes.

We develop complete corporate branding packages — logos, color palettes, typography, guidelines, business assets, and digital consistency. This creates professional, recognizable identity that builds trust and recall across all touchpoints, especially important for startups scaling up or institutions needing unified perception.

We deploy intelligent chatbots on websites and social platforms to automate enquiries, qualify leads 24/7, book appointments, answer FAQs, and integrate seamlessly with your CRM. This improves response speed, enhances customer experience, reduces operational load, and boosts conversion rates by guiding visitors toward action instantly and personally.

Yes — our political & public affairs consultancy specializes in strategic communication for leaders, public institutions, and high-visibility figures. We handle stakeholder messaging, media coordination, perception management, and crisis-sensitive narratives to maintain clarity, credibility, and control in complex public environments across Africa.

Content is central — whether for social media, SEO, email, video, or earned media. We create strategic, purposeful content (posts, articles, videos, stories) tailored to audience behavior and business goals. It’s not about volume; it’s about building authority, nurturing trust, and supporting conversions through consistent, high-quality storytelling that works across owned, paid, and earned channels.